SMK Medical Does onsite and remote Mock Surveys 

SMK Mock Survey Benefits You!

How does our CMS mock survey benefit you?

• You get the opportunity to experience what the CMS survey process will be like. Your team gains confidence in interacting with CMS surveyors while working with our CMS mock survey specialists.
• You get a comprehensive evaluation of your compliance risks and how to address them.  You use this information to correct your deficiencies prior to your CMS survey.
• You get a summary of your high risk areas based on current CMS survey trends. Your priorities are clear and you know where to target your resources.

Types of CMS Surveys

It’s important to understand the different types of surveys that CMS conducts. Our CMS compliance training consultants educate your team on the various types of CMS surveys you might experience:

• Certification & Recertification Surveys: Full CMS surveys to evaluate compliance with the CoPs
• Validation Surveys: Conducted within 60 days of your TJC survey to validate the TJC survey findings
• Complaint Surveys: Conducted in response to complaints received by the CMS Regional Office or State Survey Agency. CMS surveys 100% of complaints received.

CMS Mock Survey Training: SMK Survey Process

CMS surveys are unannounced and can be challenging to manage. Our CMS Mock Survey consultants educate your team on how to manage the CMS survey process. By using our CMS compliance training services, your team gets prepared for how to handle all the CMS survey activities:

• Entrance conference: How to navigate the opening session and get off to a good start
• Document review: Which documents surveyors need and how to organize them
• Medical record reviews: How to effectively review your medical records with surveyors
• Staff interviews: Preparing your staff for handling challenging questions
• Observation of direct patient care including groups: How to present your treatment program effectively
• Patient interviews: Preparing patients for potential surveyor interviews
• Evaluation of adequacy of staffing: How to complete the CMS staffing forms
• Review of Human Resource files: How to organize your files for easy surveyor review
• Review of Medical Staff credentialing/privileging files: What surveyors expect for physician performance review
• Review of contracted services: Learn the typical pitfalls in contract monitoring and how to avoid them.
• Inspection of physical plant: Your Facilities Management Team will learn the details of the Physical Environment standards. They’ll also gain insights to how CMS is scrutinizing ligature risks.

SMK Mock Survey Report

Our CMS mock survey consultants provide feedback throughout the mock survey about what we’re finding and how you can fix it. We do a daily briefing and an exit conference to summarize our findings. You receive a written report within Seven business days.

Our report details our specific findings and recommendations for all the CMS Conditions of Participation and standards. This includes the CMS F Tags, K Tags and E Tags. The report identifies the top priorities you need to address for success on your CMS survey.

SMK team of experts creates an Executive Summary. This gives your leadership team a clear picture of the systemic issues underlying the areas of noncompliance.

We also do a follow-up conference call to answer any questions you have. This ensures everyone understands what the compliance issues are and how to address them.