With over 30 years of healthcare expertise and a unique combination of clinical and financial education, Glenda brings unparalleled experience in MDS coordination, reimbursement optimization, and clinical operations to SMK Medical. Her leadership of 50+ skilled nursing facilities and proven track record of recovering millions through strategic revenue optimization makes her an invaluable asset to our healthcare partners.

Core Expertise:

• Revenue Recovery & Optimization - Successfully recovered millions in revenue through strategic process improvements and expert handling of IDR/IDDR audits. Specializes in identifying and correcting revenue gaps while ensuring regulatory compliance.
• Medicare Claims Excellence - Spearheads Medicare five-star claims reviews and appeals processes. Expert at navigating complex Medicaid requirements to optimize reimbursement and reduce claim denials.
• PDPM & MDS Mastery - Nationally recognized expert in MDS procedures and PDPM optimization. Travels across the United States training nurses and healthcare professionals in complex regulatory requirements and best practices.
• Quality Measures Enhancement - Specializes in elevating facilities' five-star quality measures through precise chart audits and strategic improvements. Combines clinical expertise with regulatory knowledge to exceed industry standards.
• Multi-State Revenue Operations - Proven track record managing 50+ skilled nursing facilities across multiple states, implementing standardized processes that have consistently increased revenue capture and operational efficiency.

Education & Credentials:

• Bachelor's Degree in Accounting
• Registered Nurse (RN)
• Resident Assessment Coordinator - Certified Training and Assessment (RAC-CTA)
• Former Vice President of Reimbursement Services
• Former Regional MDS Coordinator
• Former Regional Director of Reimbursement